Date sent: Tue, 17 Aug 1999 12:07:24 +1200
From: "Mark Barlow" <Mark.Barlow@telecom.co.nz>
To: <adsl@freebsddiary.cx>
Subject: Billing Page update -Reply

> Hi everyone,
>
> We have had some issues with the billing system over the last couple of
> weeks and have flown out a technician from Finland to look into it. Be
> assured that you will not be billed for bandwidth that you haven't used.

Thats well and good except that some of us have been baseing our
usage on the figures reported by the jetstream usage page which is why
I queryed accuracy of the reported figures and the basis for billing two
weeks ago.

I am not interested in paying for bandwidth consumed in the belief that I
was under quota when I was not. That bandwith would not have been
used if you had been reporting usage correctly.

________________________________________
            Harold Jarvie
              Wellington
             New Zealand
         hjarvie@bigfoot.com
    http://bigfoot.com/~hjarvie
________________________________________

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Received on Tue Aug 17 13:10:12 1999