Howdy folks,

I see a lot of the issues on this list is to do with Jetstream users, but
I'd like get some opinions on Saturns cable service.

The service for me started off well, the installation guy knew what he was
doing (although I configured my NT proxy box myself, no comments from you
*nix folks please) and at the end of the day everything was running
smoothly.

The grin on my face as I downloaded from files.paradise.net.nz at ~190k was
alone worth the $300 installation fee.

However, I haven't been grinning alot lately. For maybe the last month my
performance has varied from shocking to adequate. Nothing at all like I was
lead to believe.

I play a lot of Quake and other online games, so ping and packetloss are
obviously very important to me. The last month or so has shown shocking
packetloss. So bad sometimes that I'm almost tempted to pull out the old
33k modem and dialup. Lastnight my ping sat in the high 200ms, when it
should be in the low 30's and 40's. I tried to download a file from
files.paradise.net.nz but it timed out. When one finally started to come
through it trickled down at around 8k.

I know I am not the only one experiencing these problems and I'm willing to
give Saturn some leeway due to this service being relatively new, but things
are getting worse, not better.

The latest thing to upset me is my current inability to connect to another
cable modem user. I cannot even ping their IP. Does anyone know why this
is? Is it going to stay like this?

I'm asking here to get some feedback before I approach Saturn. I have
tweaked 'till I'm blue in the face, I've bypassed my proxy box and plugged
straight into this Win98 box, I played with registry settings, NIC settings,
everything I can possibly change to better my performance has failed.

Am I alone? Does anyone know if anything is being done about it?

Thanks for your input,

Scott

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Received on Wed Nov 3 21:58:16 1999