Well in that case, by all means rip them up here, there or anywhere :-)

Tara Sutherland wrote:

> Why not ?
> we know they read it - especially when we say something *norty*
>
> -----Original Message-----
> From: Nick Rout <nickr@ihug.co.nz>
> To: 'adsl@freebsddiary.cx' <adsl@freebsddiary.cx>
> Date: Tuesday, February 15, 2000 3:51 PM
> Subject: RE: ADSL Reconnection Charges
>
> >I agree that this charge is outrageous, but wholly predictable. However
> this is probably not the list to send to a message to Telecom??
> >
> >Nick
> >
> >-----Original Message-----
> >From: David Malpas [SMTP:dmalpas@xtra.co.nz]
> >Sent: Tuesday, 15 February 2000 11:42
> >To: adsl@freebsddiary.cx
> >Subject: ADSL Reconnection Charges
> >
> >Dear Telecom,
> >
> >I am a current Xtra Velocity residential customer.
> >
> >I am currently in the process of moving flats, and I've enquired how much
> it
> >would cost to reconnect ADSL in my new home. I was quoted $250 for a
> >reconnection via the jetstream helpdesk (0800 738 738), which I thought was
> >a little on the steep side, so I've done some further investigation:
> >
> >On this page on the Telecom web site:
> >
> >http://www.telecom.xtra.co.nz/cgi-bin/AtHome.storefront/465252472/Product/V
> i
> >ew/CP3_1_1?guide=search
> >
> >The cost of installing a second line into a residential address is $45,
> this
> >includes a "site visit and jackpoint, worth up to $175.00".
> >
> >It seems to me the work involved with installing a second line isn't that
> >different from what would be involved in installing an ADSL jackpoint into
> a
> >home. Where does the extra $75 go?
> >
> >Also, on this page on the Telecom web site:
> >
> >http://www.telecom.xtra.co.nz/cgi-bin/TelecomBusiness.storefront/1830108708
> /
> >Product/View/JS_GetJet#offer
> >
> >It states that the $300 new ADSL connection fee would be waived if you sign
> >up for a 12 month term.
> >
> >When I rang the jetstream helpdesk, I enquired if there was any special
> >deals available that would make the reconnection cost less, the helpdesk
> >replied "No".
> >
> >Why is the afore mentioned 12 month term no (re)connection fee not offered
> >to existing customers who are looking to move?
> >
> >Thanks,
> >
> >David Malpas.
> >
> >
> >To unsubscribe: send mail to majordomo@freebsddiary.cx
> >with "unsubscribe adsl" in the body of the message
> >
> >
> >
> >To unsubscribe: send mail to majordomo@freebsddiary.cx
> >with "unsubscribe adsl" in the body of the message
> >
> >

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Received on Tue Feb 15 22:49:03 2000