Paradise also answered the 'phone quickly for me, but I but wasn't very successful in getting detailed explanation out of them. They said vague things about IPNet changes overnight, authentication problems, etc.

First thing this morning we were unable to connect using a Paradise account, but an Xtra account worked OK. Throughout the rest of the day, however, outages have generally left us unable to connect thru either Paradise *or* Xtra. This suggests a Telecom-side problem to me...

Cheers,
Robert

-- 
Robert Sinton                  Phone +64 (3) 366-5454
Senior Systems Consultant      Fax +64 (3) 366-4456
MagnumMac Resources Ltd        21-23 Carlyle Street, PO Box 1144, Christchurch
On Thursday, 9 November 2000 2:06 PM, Nick Rout <nick@taxlawyer.co.nz> wrote:
>Just been told paradise did a major upgrade last night and the problems I am
>presently experiencing are because of that, ie its a paradise problem, not
>telecom.
>
>at least they answer the phone and are frank with me. more than we can say
>for telecom, who still haven't told the list why it takes tham an hour to
>answer the phone....
>
>
>Nick Rout
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