Being Dick Smith you really should look at the legal side, there are
several laws both in the CGA and Fair Trading act that cover this
type of trade.

I do recommend contacting their head office and telling them what
happened, if you don not get a response then fax them.
Make sure you keep a note of all your communications with them.

Regards
Andrew
----- Original Message -----
From: Wayne Kampjes <Wayne.Kampjes@telecom.co.nz>
To: <adsl@unixathome.org>
Cc: <rob.edkins@axon.co.nz>
Sent: Wednesday, December 20, 2000 5:12 PM
Subject: Re: High Spec Modem...

> I would have thought that under the Fair Trading act that they would be
> obliged to supply the card as advertised! Try the legal side.
>
> Cheers
> Wayne
>
> >>> "Chris Esther" <cesther@release.com> 20/12/00 16:35:30 >>>
> If anyone is thinking of buying the MW1122 beware it does not always
> come
> WLAN capable out of the box.
>
> I ordered one from Dick Smith for $1344 as compared to the M1122 @
> $1117. It
> was described on their web site as "Nokia MW1122 ADSL Router complete
> with
> 11Mbps Wireless LAN card" with product shot of both router and PCMCIA
> card
> but when it arrived they discovered that the product version they had
> ordered from Nokia comes sans PCMCIA card and told me that I would have
> to
> buy a Nokia C110 for $587 before I'd have a wireless lan interafce.
>
> Apologetic store manager but central office refused to provide any
> redress
> via Store manager and are surprisingly difficult to get through to for
> further discussion.
>
> A couple of days later they changed their site product description to
> "Nokia
> MW1122 ADSL Router accepts optional 11Mbps Wireless LAN card." The MW
> obviously an acronym for Maybe Wireless as far as Dick Smith is
> concerned.
>
> A shame, I've seen WLAN in action - in my companies Finish office - and
> it
> makes a huge difference to way people worked, especially in meetings.
>
> Having recently joined the list (and unable to find a way to search
> the
> archs) not sure if it's been mentioned but the London orginated
> www.consume.net is an interesting grass roots wireless effort.
>
> -c-
>
>
> ----- Original Message -----
> From: <rob.edkins@axon.co.nz>
> To: <adsl@unixathome.org>
> Sent: Wednesday, December 20, 2000 11:50 AM
> Subject: High Spec Modem...
>
>
> >
> >
> > The MW1122 is a LOWER spec DSL modem in most respects than my M11.
> >
> > Wireless apart, the feature set is less.
> >
> > No SNMP, poor logging, begger all debug ability, abbreviated CLI
> command
> set
> > and inferior software.
> >
> >
> > Belinda Matheson wrote:
> > >
> > > MW1122, the wireless lan option - up to 31 users.
> > >
> > >
> >
> > >> Looking at the cost matrix on the Jetstream web site, I
> > >> noticed something I
> > >> hadn't spotted before.
> > >>
> > >> Under the $30/mth modem rental price for the Jetstream 1500
> > >> plan and above,
> > >> there is an asterixed comment that the quoted price would be
> > >> "..more if high
> > >> spec modem selected.."
> > >>
> > >> I'm curious as to what exactly this 'high spec' modem option
> > >> actually is,
> > >> and whether anyone on these plans has picked it up.
> > >>
> > >> As far as I was aware, Telecom offered the Nokia M series as the
> only
> > >> external modem option.
> > >>
> > >> Rob
> > >
> >
> > This message is part of the NZ ADSL mailing list.
> > see http://unixathome.org/adsl/ for archives, FAQ,
> > and various documents.
> > To unsubscribe: send mail to majordomo@unixathome.org
> > with "unsubscribe adsl" in the body of the message
> >
>
>
> This message is part of the NZ ADSL mailing list.
> see http://unixathome.org/adsl/ for archives, FAQ,
> and various documents.
> To unsubscribe: send mail to majordomo@unixathome.org
> with "unsubscribe adsl" in the body of the message
>
>
>
>
> This message is part of the NZ ADSL mailing list.
> see http://unixathome.org/adsl/ for archives, FAQ,
> and various documents.
> To unsubscribe: send mail to majordomo@unixathome.org
> with "unsubscribe adsl" in the body of the message

This message is part of the NZ ADSL mailing list.
see http://unixathome.org/adsl/ for archives, FAQ,
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To unsubscribe: send mail to majordomo@unixathome.org
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Received on Thu Dec 21 00:19:28 2000