At 12:32 2/02/01, Pete wrote:

>Ted - you read this don't you? Can't someone at Telecom or Xtra get this
>sorted
>a little quicker and through the correct channels rather than through someone
>I've met online who just happens to work at Xtra.

I do monitor this list but only as time permits.

>Its been literally days now and nothing has been done. This is NOT our fault,
>its a problem with the network!

We're very sorry you've been inconvenienced by this. I have asked for your
problem to be investigated under urgency. I'll provide status reports on
this as they are given to me!

-- 
Ted Grenfell
Xtra ISP Performance Manager
Mob 025 435 455; DDI 09 359 5854; Fax 09 355 5283
Level 13, Telecom Tower, 16 Kingston St, Private Bag 92028, Auckland
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