Message-ID: <79DBDA97F2A2D4119C4F0010B579E9F6E0EE90@nznmkpo1.teletech.co.nz>
From: XTRA Automail <help@xtra.co.nz>
To: "'David MacNab'" <david@rebirthing.co.nz>
Subject: RE: Jetstart Query
Date: Sat, 24 Feb 2001 10:19:49 +1300
MIME-Version: 1.0
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	charset="iso-8859-1"

   
Dear David MacNab
 
Thank you for emailing Xtra Customer Care on 22/02/2001.
 
There is no traffic limit for xtra jetstart.
 
Your case number for this issue is: 2379417
 
Please provide your case number next time you contact us.
Thank you for using Xtra and thank you for your support.
Please quote this message in its entirety with your reply.
 
Yours sincerely,
H Farquhar
Email Helpdesk
Xtra Customer Care
 
-----------------------------


-----Original Message-----
From: David MacNab [mailto:david@rebirthing.co.nz]
Sent: Thursday, February 22, 2001 10:32 AM
To: xtrahelp
Subject: Jetstart Query


Hi Xtra rep,
 
I have signed up for an Xtra Jetstart connection, and look forward to the
technician's visit to get it online today.
 
I write to you because several people I know of are also keen to purchase
Xtra JetStart, but are holding back because they are not sure if the
JetStart account allows truly unlimited access.
 
Can you please confirm or deny that the Xtra JetStart connection is truly
free of any traffic limit (unlike, for example, Voyager, who set a 10GB
limit)?
 
Please be explicit about this (and please don't point me to a web page).
 
Thanks most kindly
David MacNab