David Glasgow wrote:
>
> Your supplier should have informed you about the
> VCI/VPI=0/100. Been a
> supplier of adsl modems, we got sent a tech sheet which included that
> information.
>
> However you can ask telecom on there 0800 what it is and they
> tell you.
>

There is some basic information adsl modem parameters on the Telepermit page

http://www.telepermit.co.nz/ADSLModemSetUp.html

More detail at TELECOM ACCESS STANDARDS NEWSLETTER NO. 125

http://www.telepermit.co.nz/nl125.html#sec4

...including this interesting little note:

"4. INFORMATION TO BE SUPPLIED TO CUSTOMERS

Specification PTC 270 stresses the need for clear set-up information to be
supplied to customers, along with any other information relevant to the
product and its correct operation.

In this respect, the basic set-up information given in item 1 above is
essential. Preferably, this should be the default settings in the software
provided to avoid confusing customers with limited technical knowledge.
Alternatively, the above settings must be clearly stated in the user
instructions.

Where there is any other application layer proxying, firewall or other
functionality within the modem that customers may wish to use, the user
instructions are also required to include such details.

At this early stage in ADSL introduction, many suppliers are seeking
Telepermit with an overseas-sourced sample, and the original user
instructions, etc. To avoid undue delay in granting Telepermit, we have not
enforced the requirement to submit Telecom-specific user manuals and set-up
software at the application stage. We appreciate that developing such
specific information may be unjustified when there is any doubt about the
product's compliance.

Nevertheless, these items are required and should be submitted as soon as
they are available. In particular, they should be made available to the
JetStream Help desk and to ISP's, as explained below.

In particular, suppliers are to clearly advise their customers of their Help
desk contact numbers and explain how the customer is to go about getting
assistance.

Advising customers to "Contact your Telco in the event of any problems" is
NOT acceptable.
.."

This would appear to suggest that the onus is on the supplier of the
Customer Premises Equipment, rather than the carrier to supply specific
details to Jetstream and ISP helpdesks of how to configure their modems for
NZ ADSL connection!

Rob

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Received on Fri Mar 9 09:31:58 2001