In article <000701c0ba50$e7de9d10$0101a8c0@sin>,
   Iain <tripz@xtra.co.nz> wrote:
> Here you go...

> http://www.clear.net.nz/services/tempest.html

Thanks Iain

> To be honest.. 256k and 512k DSL a/c's are the next step. I don't see how
> pricing and accounts could differ from overseas places when we are based in
> the pacific ocean! :0)

Interesting you should say that - Clear's tempest pricing seems uncannily
similar to British Telecom's in the UK. I wonder if Clear will pursue the
same draconian scheme whereby customers are forced to rent their
modem/routers with threats of legal action and disconnection if the customer
should so much as lay a finger on it... A UK newsgroup I subscribe to seems
to have users quaking in their boots over disconnecting their rented USB
modem and substituting one with a router... Sounds almost like the old Post
Office days when you could be publically flogged for using a phone other than
the standard supplied one... BT is watching you...

> Paitience and you will have your flatrate broadband account..

Clear are going to need to pull their socks up a bit in the customer service
dept first... exert from another mail-list I posted to...

> I sadly am also a longtime Clear customer (in fact I was one of the
> 1st 1000 they had) - my story is similar to Kendall's, except I was
> even visited by the local rep in the past few months - but nothing
> has been forthcoming to date, despite numerous PR promises.

> One now has to presume they are only interested in the corporates, as
> our tolls, internet and value added services bill with them ran well
> beyond $14K last year and frankly the service standard has fallen
> virtually to the level of Telecom's was at the time I decided to
> change to clear, some years ago.

> Is any supplier interested in the small to medium business market?

Cheers
Kendall

-- 
Kendall Julian
Napier, NEW ZEALAND
email: kendallj@clear.net.nz
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