This is also true, so we know which one it *isnt* :P

But try explaining that to the mum-with-two-kids-who-wants-fast-internet :)

To save a second posting im dumping this content here:

In rebuttal to comments made by other posters about the state of DSE's
inhouse product knowledge - Yes, in areas, its shocking. I should know :P
I was one of the 'resident experts' at a DSE store for nearly 4 years.

(To the point that Id get people coming to visit me on a Sunday (the only
day I worked at the time) because theyd been reccomended to do that earlier
in the week).

DSE staff are salespeople first and foremost; They are thrown onto the floor
with a tiny level of training and have to pick up things from product
launches / internal training / as you go . Its scary.

Its not fair to dis the staff members for not knowing - its not their fault.
The good ones try hard and learn quickly, but typically each store has one
or two people who are fairly with it on computers, - the odd store has
someone whos very good.

I personally think DSE should change the way it employs people in its
stores - a whole raft of ideas abound. Of course, it'll probably never
happen. :)

They have, however, headed down the right track with Vodafone and appointed
a store specialist for each store, and provided training...

Mark - ex DSE type.

-.-. --.-
Mark Foster - markf@intermech.co.nz
IT Manager, Intermech Ltd
Work: +64 (0)9-525-2220
Mobile +64 (0)21-499-368
http://www.intermech.co.nz
----- Original Message -----
From: "Craig Whitmore" <lennon@orcon.net.nz>
To: "Mark Foster" <blakjak@blakjak.net>
Cc: "Brian Gibbons" <brian@outersite.co.nz>; "Greg Clare"
<greg.clare@dse.co.nz>; <adsl@unixathome.org>
Sent: Thursday, May 03, 2001 3:20 AM
Subject: Re: New Nokia Pricing!

> Isn't a Modem a Modulator/Demodulator.. btu ADSL is digital... so not
> technically a Modem.. :-)
>
> Thanks
> Craig
>
> Mark Foster wrote:
> >
> > Cut the guy some slack Brian. He works for DSE - Big Deal. He doesnt
work in
> > sales. Hes not commission based. But he does get information promptly.
:)
> > (Hey Greg! :) )
> >
> > Using the word "Modem" just makes life easy for DSE's customers who dont
> > want to get confused between routers and modems -- people associate
'modem'
> > with 'device used to connect to the internet' and will percieve router
to
> > mean something way over their heads.
> >
> > Having said all that, I searched for Ni500 on the DSE site and this is
what
> > came up:
> >
> > Nokia External ADSL Modem - UTP
> > The Ni500 is an external Ethernet full rate ADSL modem designed for easy
> > installation and faster speeds. The Ni500 is designed for use with the
> > breakthrough dsl-ON software.
> >
> > Cat XH1111
> >
> > I dont see any literal problems with that?
> >
> > Mark.
> > (Ex DSE employee who used to regularly get an earful of customers who
dont
> > quite know what theyre talking about :) )
> >
> > -.-. --.-
> > Mark Foster - markf@intermech.co.nz
> > IT Manager, Intermech Ltd
> > Work: +64 (0)9-525-2220
> > Mobile +64 (0)21-499-368
> > http://www.intermech.co.nz
> > ----- Original Message -----
> > From: "Brian Gibbons" <brian@outersite.co.nz>
> > To: "Greg Clare" <greg.clare@dse.co.nz>; <adsl@unixathome.org>
> > Sent: Thursday, May 03, 2001 2:41 PM
> > Subject: Re: New Nokia Pricing!
> >
> > >
> > > >From: "Greg Clare" <greg.clare@dse.co.nz>
> > > >
> > > >I thought this news was so exciting, I just had to share it (in case
you
> > > >didn't know already)...
> > > >I was just advised this morning that as of today the Nokia pricing
had
> > > >dropped significantly!
> > >
> > > O.K. Now that you have had your free plug, how about doing some work
in
> > > return.
> > >
> > > Lets put DSE support of the products you sell to the test.
> > >
> > > The Nokia Ni500 and M1122 are both defined as routers on Nokia's site.
> > >
> > > You list the Ni500 as a "UTP modem" for $391 and the M1122 for $757.
> > >
> > > So how does a PC communicate "UTP" to a Ni500 and is it a router or a
> > modem?
> > >
> > >
> > >
> > >
> > > This message is part of the NZ ADSL mailing list.
> > > see http://unixathome.org/adsl/ for archives, FAQ,
> > > and various documents.
> > > To unsubscribe: send mail to majordomo@unixathome.org
> > > with "unsubscribe adsl" in the body of the message
> > >
> > >
> >
> > This message is part of the NZ ADSL mailing list.
> > see http://unixathome.org/adsl/ for archives, FAQ,
> > and various documents.
> > To unsubscribe: send mail to majordomo@unixathome.org
> > with "unsubscribe adsl" in the body of the message
>

This message is part of the NZ ADSL mailing list.
see http://unixathome.org/adsl/ for archives, FAQ,
and various documents.
To unsubscribe: send mail to majordomo@unixathome.org
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Received on Thu May 3 15:37:25 2001