> This worries me, anyone can be flooded and at any time? Surely this is
> out of the control of the user? Sure running a server makes you a more
> likely target but isn't every one that doesn't have a NAT router?
> Internal ADSL modems without a firewall can be ping flooded?

A flood ping will not bring down our network. A Distributed Denial of
service attack might. We have not had to charge *any* ADSL clients to
date. Running an IRC server or similar could, however, make you a target.
Ofcourse, Jetstart was never designed for servers (not my fault)

> 2. Limits on the connection. (If your usage is > 7 gigs of non gaming
> trafic a month the connection may be terminated with 1 months notice.)
>
> I'm unlikely to go over this level of usage but was wondering if you
> send warning emails to the user when approaching the 6gb mark?

We would send them e-Mail warning them that if they did it again the
following month they would be disconnected. We have notified less then
half a dozen customers of this.

> 3. Napster and FTP get low priority
>
> This doesn't make sense to me? Surely a $5 cheaper service doesn't mean
> I'm reduced to modem speed again?

Well, 128k costs an ISP $400. Most ISP's will do this kind of thing -
most will just not tell you. If the link is full (which has not been an
issue to date), we would rather reserve the right to slow non-interactive
traffic then make the web unuseable for everyone.

> Your dymanic DNS is a very positive move for ISP's! Great!

Thanks for your feedback. (I have posted this on list, as I believe it is
relevant to a number of people). If people object, please let me know and
I won't do it again, but my understanding is that this is what the list is
for.

Cheers,
David Gottschalk
Web InterNet Ltd

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Received on Thu Nov 1 19:49:31 2001