New Zealand ADSL Mailing List


Re: ISPs

From: Brian Gibbons <brian_at_outersite.co.nz>
Date: Fri, 2 Nov 2001 10:33:36 +1300
Message-ID: <006401c1631c$dd2ca810$c864a8c0@dserver>

>From: "Matthew" <gossard@xtra.co.nz>
>Yes, i'm with xtra also (not sure if it's isp specific, or location
specific
>to dsl), but yesterday it was damn annoying with what seemed like micro
>outages every 2-5 minutes, everything would die externally, then pop back
up
>after about a minute or two.

Why not log a fault?

If you read your terms and conditions for DSL you will probably find a
clause that says you don't have to pay for the service until the fault is
fixed.

If everybody did this then perhaps Telecom would fix things like the RIP
routing issue a bit quicker.

Cheers

BG.

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Received on Fri Nov 2 10:28:37 2001


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