Chrissy R <ChrissyR@home.gen.nz> wrote:

>Pings do not work - I cannot remember what they did exactly but
>I got no response from anything. Traceroutes - well, I have never
>got that to work. I thought it was a standard command but it
>came beck with bad command or file name.

Traceroute is a standard command but microsoft spelt it wrong. try tracert.

You have several problems by the sound of it. First you don't make notes about
what error messages you are getting, hence we can't help you.

Ping and Traceroute are very similar tools, they both send a packet to the
host of your choice, and wait for a reply. However traceroute will provide you
with a list of (replying) hosts between you and the target, even if the target
does not reply.

If you use a hostname as a target, for example "ping www.xtra.co.nz", then you
need to have a working nameserver. If you internet link is down for whatever
reason and the desired name isn't cached locally, you will get some variation
on "host not found". If you use Internet Explorer you will generally get some
useless gumf which hides the real problem.

If using hostnames does not work, then try by IP address.... www.xtra.co.nz is
202.27.184.102

If your ISP isn't xtra then look up the address of one of your ISP's servers
using whatever internet link you do have.

If you can ping by IP address but not by name, then your nameserver
configuration or the nameserver itself is broken. If you can't ping by IP
address then try tracerouting by IP address and posting the results here.

--
Tom Parker - tom@carrott.org
           - http://www.carrott.org
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