>
> He followed the correct procedure and rung his ISP, who initially told him
it was a known problem called micro-outages and there was nothing they could
do about it. When he told me this, I told him to call them back and be more
persistant - he did, and they logged a fault with telecom.

Umm .. as far as I know "Micro Outages" don't cause disconnections (they
where a Routing Issue inside Telecom's network). Blaming Microoutages is the
last thing I'd blame disconnections on.

Yes. I've seen a number of Faulty Sky decoders causing problems on phone
lines (Voice as well)

Thanks
Craig

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