I had identical issues with the NBNZ from late last year onwards until very
recently. I was running Windows XP, Alcatel ST Pro and JetStart. I spoke
many times to Regan (NBNZ IT Support for online banking) on 0800 804449, but
to be honest, I'm not sure they ever really got to the bottom of the
problem, because I was still experiencing intermittent problems like those
you describe right up until the beginning of this month, when I switched to
full rate JetStream. Since then everything has worked perfectly. Maybe
there is a clue here as to the cause of the problem?

Cheers,

Simon

> -----Original Message-----
> From: Andrew [mailto:ac.macc@ihug.co.nz]
> Sent: Sunday, 21 July 2002 4:27 p.m.
> To: ADSL Mailing List
> Subject: Online Banking and ADSL problems?
>
> I was wondering if anybody else has experienced problems using secure
> sites
> such as online banking with ADSL (Jetstart)?
>
> I am using a Alcatel Speedtouch Pro configured as a router (Gv8bab3.281
> firmware), Windows XP, IE6 and having difficulties with the Nationalbank
> NZ
> online banking site.
>
> I can logon, but when I try to undertake an activity such as looking up
> balances the site seems to stop responding half-way through returning the
> next web-page. The problem is intermittent, but occurs more often than
> not.
>
> If I connect with a standard modem on the same machine everything seems
> fine.
>
> I was wondering if the built-in firewalling of the Speedtouch Pro or NAT
> was
> breaking the secure
> communications?
>
> Has anybody experienced similar problems and knows of a fix?
>
> Thanks
>
> Andrew
>
>
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