David has nailed the detailed aspects right on the head.

- PCI and USB are not suited for long distance connectivity due to power
issues, they cant throw as strong a signal down the line due to limitations
from the PCI Rails / USB Cable.
- 3km is the outside limit for reasonable connectivity on an internal or
USB type in most cases.
- Routers are generally more reliable as theyre externally powered.

- In cases where a fault is logged and the fault is found to be due to
faulty customer hardware or a self installation error a charge is added to
your phone bill of ~$81.
- This can often involve upgrading a self install to a full install for
borderline cases as these are typically more reliable.

Mark.

At 12:05 p.m. 7/10/2002 +1300, David Mill wrote:
>In my experience, 3.5km is a high distance as far as ADSL in New Zealand is
>concerned. I take it the tech was using an external router. It is very
>common for Internal modems not to work at all at this distance, and some
>poorer External routers still have problems.
>
>For example, a recent install I did about 3 km from an exchange had a cheap
>Internal modem. We tried everything to get this to work but it would not go.
>I then tried it with a Zyxel 642R and it worked first pop. Later trying
>again with another cheap Internal, no joy.
>
>All up, I would not be surprised if ADSL does not work at all at this
>distance. At least as you opted to have a full install Telecom should help
>as much as they can, and should offer a full refund if your ADSL does not
>work at the end. You do not get this assistance when you have a self
>install.
>
>BTW, I am told that he main problems with Internal modems is that fact that
>they draw their power source from the already overloads PSU in your
>computer, rather than having a seperate power source. This causes problems
>both when far away from an exchange, plus when you are too close to an
>exchange.
>
>
>Regards,
>
>Dave

*snip*

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