No way should you pay for the case replacement if it is under warranty.
They are trying to screw you, don't put up with it.
BTW, when I had the case replaced it made no difference to the overheating
and rebooting problems.

Az

----- Original Message -----
From: "TEX" <zedex@internet.co.nz>
To: <adsl@lists.unixathome.org>
Sent: Tuesday, December 03, 2002 4:25 PM
Subject: Ni500 replacement proceedure

> Thanks to all that gave me some insite on the Ni500 issue a I am having.
>
> I ended up calling the service agents Datacom, who have stated that they
> will fix the problem (replace the unit case) for free if the unit is
> still under warranty, or it will cost me $56+ GST. 2-3 day turn around.
>
> The problem is that I don't have the original purchase receipt, and
> personally I think they are trying to screw me for the $56 even though
> it is a KNOWN fault with the unit.
>
>
> Thanks
>
> TEX
>
> --
> This message is part of the NZ ADSL mailing list.
> see http://unixathome.org/adsl/ for archives, FAQ,
> and various documents.
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> with "unsubscribe adsl" in the body of the message
>
>

-- 
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