New Zealand ADSL Mailing List


RE: Actrix Price Increase on Jetstart Connections

From: Neil Gardner <NeilG_at_ipex.co.nz>
Date: Wed, 4 Dec 2002 17:36:38 +1100
Message-ID: <7865CDB39F4B084EA70D71F7CFC5913697FB55@iaklsrv1.ipexakl.ipex.co.nz>

>>How about TelstraClear Tempest DSL 256kbps unlimited for $99 a month?
>
>Just try ordering it if your not a business customer.

Just try ordering it if you _ARE_ a business customer!

a) Recently I took 4 days and 47 phone calls to get hold of a knowledgable
salesperson at Telstra - Reason: I wasn't an existing client so didn't have
an account manager and they wouldn't guarantee a callback within 48 hours,
so I kept trying numbers I found from databases all over the place.

b) Their coverage _sucks_ ... Whenever I ask for a client if Telstra can
deliver Tempest (about 8 now), they say no, and I make a sarcastic comment
about their coverage being about 3%... I may or may not be right, but no-one
has bothered saying that's a wrong figure.

I've given up on Telstra utterly now. Every so often I phone to see if they
have expanded their DSL network to cover my own workplace, but it's
pointless trying to get anything out of them in a hurry. (Hurry = less than
a week)

Cheers - N.

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Received on Wed Dec 4 19:37:06 2002

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