On Wed, 4 Dec 2002 17:36:38 +1100 , you wrote:

>>>How about TelstraClear Tempest DSL 256kbps unlimited for $99 a month?
>>
>>Just try ordering it if your not a business customer.
>
>Just try ordering it if you _ARE_ a business customer!
>
>a) Recently I took 4 days and 47 phone calls to get hold of a knowledgable
>salesperson at Telstra - Reason: I wasn't an existing client so didn't have
>an account manager and they wouldn't guarantee a callback within 48 hours,
>so I kept trying numbers I found from databases all over the place.
>
>b) Their coverage _sucks_ ... Whenever I ask for a client if Telstra can
>deliver Tempest (about 8 now), they say no, and I make a sarcastic comment
>about their coverage being about 3%... I may or may not be right, but no-one
>has bothered saying that's a wrong figure.
>
>I've given up on Telstra utterly now. Every so often I phone to see if they
>have expanded their DSL network to cover my own workplace, but it's
>pointless trying to get anything out of them in a hurry. (Hurry = less than
>a week)
>
>Cheers - N.

Very slightly OT try being a residential customer on their
telephone/cable network, and have an account problem, 6 November until
last Friday to still not have the problem satisfactoryaraly dealt
with. Me wonders if the purchase by Telstra has been in the best
interests of the end user.
>
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-- 
Cheers for now
Ross Dawson.
-- 
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