Simple.
Your line is being registered by Maxnets Jetstart system as a full rate
Jetstream login, so theyre declining to authenticate you.

If you have Jetstream Starter and youre seeing this it indicates a few
possible combinations.

1) Jetstream is misprovisioned on your phone line. Easiest way to check
this is to login to www.telecom.co.nz/jetstream/usage and check that you
have a jetstream starter line.
2) your connection is brand new and unused in a rate limitd capacity.
Telecom dont rate limit you untill *after* your first authentication;
Maxnet wont allow this authentication if you are not rate limited.
Chicken or the Egg?

One way to get around this is to use an alternate Jetstart user/pass
combination (another realm perhaps) in order to authenticate, and activate
the rate limiting. Maxnet will then work.

Maxnet NOC are aware of this issue and have been from some time. The
latest information I have from them (from this morning) is that Telecom
are looking into this and theyre attempting to find a resolution. Maxnet
is well within its rights to impliment the system theyre using (to prevent
abusive use of Jetstart lines on their Jetstream network) - my view is
that its Telecom's Ad-Hoc rate limiting that is causing the problem.

For the record I have dealt with this problem quite extensively untill
recently as Quicksilver's Jetstream Starter network is predominantly
wholesale'd by Maxnet.

Maxnet helpdesk should be able to help you with a resolution to this by
providing you a Full-Rate-Jetstream login profile to use temporarily, to
enable the ratelimiting - then put you back onto your Jetstream Starter
account.

Mark.

On Wed, 4 Dec 2002, Tom Barnett wrote:

> Hi, my first post on this mailing list after being on it for quite some time
>
>
> anyone know why maxnet is having issues (i know there are some industy
> people on this list thats why i ask :)). according to their HD about 1 in 10
> people cant connect their jetstart. something about telecom upgrading the
> lines and a number was changed so its set for jetstream - thus i cant
> connect my jetstart?
>
> can someone inform me whats going on - because it is a bit tedious waiting
> for maxnet to ring me back after they get a call from telecom to tell them
> everything is OK. i feel like a unfortunate end user caught in the middle of
> a telecom <--> isp relationship.
>
> and yes it IS maxnets problem because jetstreamgames connects as do other
> adsl accounts from my modem/line/setup.
>
> anyway, here is the plog:
> Dec 4 19:26:19 xxxxx pppd[19285]: Remote message: Error: The attribute
> class "jetstream" does not match the realm "dsl.maxnet.co.nz" in
> attrib-realms.^JError: The attribute class "jetstream" does not match the
> realm "dsl.maxnet.co.nz" in attrib-realms.^J
> Dec 4 19:26:19 xxxxx pppd[19285]: PAP authentication failed
> Dec 4 19:26:19 xxxxx pppd[19285]: Connection terminated.
>
> *sigh*
> cheers,
> Tom
>
> --
> This message is part of the NZ ADSL mailing list.
> see http://unixathome.org/adsl/ for archives, FAQ,
> and various documents.
> To unsubscribe: send mail to majordomo@lists.unixathome.org
> with "unsubscribe adsl" in the body of the message
>
>

-- 
This message is part of the NZ ADSL mailing list. 
see http://unixathome.org/adsl/ for archives, FAQ, 
and various documents. 
To unsubscribe: send mail to majordomo@lists.unixathome.org 
with "unsubscribe adsl" in the body of the message