Hi Tom,

I apologise for not getting back to you personally before now.

The problem is, basically, that Telecom moved 5 DSLAMs to a different =
RAN,
and in the process lost the policing in the proxy. This means that your
connection is a full speed ADSL connection at present, and our radius
server will not allow you to login unless your account type matches the
physical connection type.

Telecom assure me that they are working on it and hope to have the =
policing
back in place this evening, but that can not give me a specific ETA.

Thanks
Geoff
Senior Technician
Maxnet Technical Support
0800 MAXNET | help@maxnet.co.nz

----- Original Message -----
From: "Tom Barnett" <billa@mustard.co.nz>
To: <adsl@lists.unixathome.org>
Sent: Wednesday, December 04, 2002 6:35 PM
Subject: maxnet jetstart

> Hi, my first post on this mailing list after being on it for quite =
some
time
>
>
> anyone know why maxnet is having issues (i know there are some industy
> people on this list thats why i ask :)). according to their HD about 1 =
in
10
> people cant connect their jetstart. something about telecom upgrading =
the
> lines and a number was changed so its set for jetstream - thus i cant
> connect my jetstart?
>
> can someone inform me whats going on - because it is a bit tedious =
waiting
> for maxnet to ring me back after they get a call from telecom to tell =
them
> everything is OK. i feel like a unfortunate end user caught in the =
middle
of
> a telecom <--> isp relationship.
>
> and yes it IS maxnets problem because jetstreamgames connects as do =
other
> adsl accounts from my modem/line/setup.
>
> anyway, here is the plog:
> Dec 4 19:26:19 xxxxx pppd[19285]: Remote message: Error: The attribute
> class "jetstream" does not match the realm "dsl.maxnet.co.nz" in
> attrib-realms.^JError: The attribute class "jetstream" does not match =
the
> realm "dsl.maxnet.co.nz" in attrib-realms.^J
> Dec 4 19:26:19 xxxxx pppd[19285]: PAP authentication failed
> Dec 4 19:26:19 xxxxx pppd[19285]: Connection terminated.
>
> *sigh*
> cheers,
> Tom
>
> --
> This message is part of the NZ ADSL mailing list.
> see http://unixathome.org/adsl/ for archives, FAQ,
> and various documents.
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>
>

Geoff
Senior Technician
Maxnet Technical Support
www.maxnet.co.nz | help@maxnet.co.nz
Ph 0508 MAXNET | 64-9-3007222 | 64-9-3007555

-- 
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