hmm,
i was about to goto tech yesterday (summer school) at lunch. i decided to
try my maxnet connection after disconnecting a dialup connection and it
worked. i rang up my mate who lives down the road (same exchange, and on
maxnet) and told them. "sweet thanks tom". no "hi this is maxnet, your
internet should work now" as they said they would call when it was back on.
only odd thing is that my IP isnt resolving to a hostname.

Also it went down for 10 minutes last night after ringing maxnet HD they
assured me it would be back within 20 minutes. And it was after 5 mins.
thanks David
Tom.
 
-------Original Message-------
 
From: David Gottschalk
Date: Thursday, 5 December 2002 11:47:09 p.
To: Tom Barnett
Cc: adsl@lists.unixathome.org
Subject: Re: maxnet jetstart
 
Hi,

Tom, I will speak to Maxnet in the morning about this.

If anyone has problems with this, you are welcome to e-mail me at
dg-adsl@my.win.co.nz with the details, and I'll see what I can do,
(BUT ONLY AFTER SPEAKING TO THE MAXNET HELPDESK.)

I doubt that there would be a ~3c per minute toll call for anything
to do with Maxnet residential services, and suspect that is a
miscommunication.

I can confirm that the problem is a Telecom one, but I believe if I make
management aware of the *real* impact, they will make a concession on
a temporary Jestream account.

(Note that this is my view, and I have not discussed it with Maxnet, nor
do I claim to represent them).

Cheers,
David Gottschalk

On Thu, 5 Dec 2002, Tom Barnett wrote:

> I see the problem now, thanks. However maxnet do not want to give me a
> temporary account because "technically its telecom's problem not ours".
> Instead, they (maxnet helpdesk) suggested I should change my username from
> its jetstart syntax and go on a ~3c a minute toll or something. Being a
> student, my monthly bills are best when they are a static fee. Any extra
> charging _is_ a big deal.
> Tom.
>
> -------Original Message-------
>
> From: Mark Foster
> Date: Wednesday, 4 December 2002 11:58:39 p.
> To: Tom Barnett
> Cc: adsl@lists.unixathome.org
> Subject: Re: maxnet jetstart
>
> Simple.
> Your line is being registered by Maxnets Jetstart system as a full rate
> Jetstream login, so theyre declining to authenticate you.
>
> If you have Jetstream Starter and youre seeing this it indicates a few
> possible combinations.
>
> 1) Jetstream is misprovisioned on your phone line. Easiest way to check
> this is to login to www.telecom.co.nz/jetstream/usage and check that you
> have a jetstream starter line.
> 2) your connection is brand new and unused in a rate limitd capacity.
> Telecom dont rate limit you untill *after* your first authentication;
> Maxnet wont allow this authentication if you are not rate limited.
> Chicken or the Egg?
>
> One way to get around this is to use an alternate Jetstart user/pass
> combination (another realm perhaps) in order to authenticate, and activate
> the rate limiting. Maxnet will then work.
>
> Maxnet NOC are aware of this issue and have been from some time. The
> latest information I have from them (from this morning) is that Telecom
> are looking into this and theyre attempting to find a resolution. Maxnet
> is well within its rights to impliment the system theyre using (to prevent
> abusive use of Jetstart lines on their Jetstream network) - my view is
> that its Telecom's Ad-Hoc rate limiting that is causing the problem.
>
> For the record I have dealt with this problem quite extensively untill
> recently as Quicksilver's Jetstream Starter network is predominantly
> wholesale'd by Maxnet.
>
> Maxnet helpdesk should be able to help you with a resolution to this by
> providing you a Full-Rate-Jetstream login profile to use temporarily, to
> enable the ratelimiting - then put you back onto your Jetstream Starter
> account.
>
> Mark.
>
> On Wed, 4 Dec 2002, Tom Barnett wrote:
>
> > Hi, my first post on this mailing list after being on it for quite some
> time
> >
> >
> > anyone know why maxnet is having issues (i know there are some industy
> > people on this list thats why i ask :)). according to their HD about 1
in
> 10
> > people cant connect their jetstart. something about telecom upgrading
the
> > lines and a number was changed so its set for jetstream - thus i cant
> > connect my jetstart?
> >
> > can someone inform me whats going on - because it is a bit tedious
waiting
> > for maxnet to ring me back after they get a call from telecom to tell
them
> > everything is OK. i feel like a unfortunate end user caught in the
middle
> of
> > a telecom <--> isp relationship.
> >
> > and yes it IS maxnets problem because jetstreamgames connects as do
other
> > adsl accounts from my modem/line/setup.
> >
> > anyway, here is the plog:
> > Dec 4 19:26:19 xxxxx pppd[19285]: Remote message: Error: The attribute
> > class "jetstream" does not match the realm "dsl.maxnet.co.nz" in
> > attrib-realms.^JError: The attribute class "jetstream" does not match
the
> > realm "dsl.maxnet.co.nz" in attrib-realms.^J
> > Dec 4 19:26:19 xxxxx pppd[19285]: PAP authentication failed
> > Dec 4 19:26:19 xxxxx pppd[19285]: Connection terminated.
> >
> > *sigh*
> > cheers,
> > Tom
> >
> > --
> > This message is part of the NZ ADSL mailing list.
> > see http://unixathome.org/adsl/ for archives, FAQ,
> > and various documents.
> > To unsubscribe: send mail to majordomo@lists.unixathome.org
> > with "unsubscribe adsl" in the body of the message
> >
> >
>
> .

---------------------------------------------------------------------------
David Gottschalk Mobile: +6421-889-809
Tech Savvy Ltd http://www.techsavvy.co.nz

.

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