New Zealand ADSL Mailing List


ADSL problems

From: Benjamin Aitchison <ben_at_muck.net.nz>
Date: Mon, 14 Jul 2003 21:48:15 +1200
Message-ID: <20030714094815.GA22269@black.muck.net.nz>

Hmm, I wonder if anyone would have any idea on my weird ADSL problem...

I'm using a DSE ADSL router through Paradise in Christchurch.

This afternoon I had to turn the power off to our house, as we had a dodgy
power problem. (a light turning on by itself, and arcing .. eek) And when
the power was resumed, ADSL did not start up. So I waited a while whilst
it tried to connect. It didn't seem to get anywhere - and the system logs
on the ADSL router said PPPoA connected, but no ip address or anything had
come up. So I rung Paradise, who I'm getting ADSL through .. and there was
a voice message about authentication problems and long phone queues. So I
just let it be, and then when I got back home again it was still not
connected. I'd tried a few soft reboots. So I tried a hard reboot, and
still no go. So I rung Paradise again, who said they hadn't seen any
authentication requests. They checked with Telecom, who said that the ADSL
wasn't showing as connected - but the router had been saying that ADSL *was*
connected, and had shown my the line impedence, connection rate et cetera -
which all looked pretty normal. So in vain, I reset the router to factory
defaults - and then set my IP number manually to 192.168.1.20 and tried to
connect with 192.168.1.2, which is the default IP address, and got no
reply. So I enable DHCP on the interface, which sets the IP address to
10.0.0.7, which happens to be the same subnet as my internal network - and
not the normal range that I'd had before, and which the documentation
refers to. So I fiddle around so that I can access the router on this
alternative IP address, and then I make a manual connection attempt using
links the text based browser, as my proxy server et cetera was set to use
the 10/8 subnet, and I get a password prompt, so I enter the default of
admin/password, and I get authentication failure. (the web server was on
10.0.0.2) And so I can't actually get into it anymore. And I'm sure I've
set the router back to defaults before and it's still been 192.168.1.2.

So now I'm stuck even more. I'm thinking I should stick a pin through it
to try resetting the defaults again, which I'll do when I'm at home again
probably. But has anybody got any ideas?

Ben.

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Received on Mon Jul 14 21:52:09 2003

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