New Zealand ADSL Mailing List


Re: ADSL Problems in West Auckland?

From: Jeremy Brooking <jeremy_at_morenet.net.nz>
Date: 15 Jul 2003 11:00:19 +1200
Message-Id: <1058223618.18652.1053.camel@godfather>

On Sat, 2003-07-12 at 09:45, Craig Whitmore wrote:
> What will calling 120 do?? All Faults and Queries go to the ISP you have
> your connection with (Not Telecom). If there is a known Fault calling up and
> moaning about it will do nothing to fix it either.
>

Have always called 120, when the fault has been regarding part of
telecoms network.

Have always had Telecom resolve the issue too.

I know you are instructed by Telecom to say the above, but in reality,
when you point out the fault is with a service you pay them for, they
tend to help.

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Received on Tue Jul 15 11:00:35 2003

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