I am also with Paradise and have experienced 4 or 5 ADSL outages over the
last week or so.
MSN goes offline and web pages will not load, even though the DSL light on
my M1122 is still on.
I find that restarting the router (and therefore aquiring a fresh IP) seems
to fix the problem.

I thought it was just a bug in my system somewhere.

Chris Morris.

----- Original Message -----
From: "Jeremy Coulter" <vss@vss.co.nz>
To: <adsl@lists.unixathome.org>
Sent: Tuesday, August 05, 2003 8:12 AM
Subject: ADSL Problems

> Hi all.
> I am with Paradise and have had very little problems with them. They
> were WAY better than Xtra for overall product and support.
> Anyway, 8 or maybe 9 weeks ago, I shifted house.
> Since then I have had quite a few "issues".
> They have been mostly relating to them, and thats acceptable, its not
> OK, just aceptable, but over teh last week or more, I am noticing that
> my PPP connection is being dropped.
> My first indication is MSN messenger goes off line, then not long after
> than, a little app. I wrote to tell me the IP address of my connection
> turns up in my Hotmail account where I have it sent to.
> I then got to the status page of my router, and sure enough, its only
> been connected for 40-50 seonds or more depending on how long I take to
> get to the page or notice it etc.
> I have rung paradise and they say try disconnecting my Telephones from
> the sockets, and trying another router which I can do. The Filter was
> installed by a telecom techincian, well one of their sub contractors, so
> I am not sure its the filter, but I guess it could be.
> The problem is, that the time between the PPP dropping is never
> consistant.
> I DO know that lastnight my IP changed 17 times !!
> No one is using the phones in the middle of the night, that I know, so I
> am not convinced of this argument.
> My ADSL modem is an ASUS AAM6000EV external router with the latest
> firmware installed.
>
> Like I say, this has been happening over the last week or more, and the
> more I think of it, its been doing "Funny" things ever since I have been
> in this new place.
>
> I am not sure what to do next. If its PPP then this has to be Paradise
> right? it does not "Seem" to be loosing the ADSL connection so Telecom
> faults will just say "No, can t see any disconnections" and I am not
> totally convinced someone on a Helpdesk is actually techincally
> qualified to find or help with the problem.
>
> Can anyone suggest anything I can try?
> Unfortunitly the modem has no log file which is not helpful
>
> All thoughts appreciated.
>
> Cheers,
>
> Jeremy Coulter
>
> --
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>
>
>

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