Great B - be interested to know when you receive a response and what their
reply stated. From the response I have been receiving since my posting it
would seem many others are just as frustrated.

Here's hoping to hear of some satisfactory solution

Kim

-----Original Message-----
From: Xtra Mail [mailto:biff@xtra.co.nz]
Sent: Friday, 29 August 2003 7:04 p.m.
To: kimbo@xtra.co.nz
Subject: Re: XTRA/Telecom and Andrew Connell's excellent UsageCheck v 1.91

I have also ping off an email, suggest we all do
B
----- Original Message -----
From: "Kim L. Mantle" <kimbo@xtra.co.nz>
To: <adsl@lists.unixathome.org>
Sent: Friday, August 29, 2003 7:52 AM
Subject: XTRA/Telecom and Andrew Connell's excellent UsageCheck v 1.91

> Reading earlier threads about the lack of internet consumption
> information being available from Telecom when using UsageCheck
> prompted me to seek information from Telecom. For listers who may be
> interested - I am copying the message I have sent to Telecom. To be
> fair to Telecom I sent off the following this evening (28th August) so
> I would not expect a reply for a couple of days.
>
> Quote...
> Subject - Internet Usage
>
> I have successfully been able to use the programme 'UsageCheck' by
> Andrew Connell to have instant knowledge of my Jetstream internet
> usage available at all times.
>
> I am now not able to obtain my usage detail by this means - why have
> you
now
> stopped the access method used by this programme?
>
> I find the need to having to sign into your website usage meter a
> chore -
a
> bore and not at all user friendly. I have to stop doing what I want to
> do when on the internet and keep returning to the usage meter (as
> described
> below) to obtain my usage information - seems a very poor way to provide a
> service particularly when I do have consumption limitations imposed.
>
> Also I have now tried a good number of times to access your website
> usage meter by the means as stated within your sign-in webpage (my
> XTRA userID
and
> XTRA password) but I keep being told(directed) to the page requesting
first
> time users to use their phone number ad Telecom account number when I
> am
NOT
> a first time user.
>
> Please advise
>
> Thank you
> Quote
>
> Any one else experiencing the issues I have expressed to Telecom?
>
>
> Regards
>
> Kim
>
>
>
> --
> This message is part of the NZ ADSL mailing list.
> see http://unixathome.org/adsl/ for archives, FAQ,
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> "unsubscribe adsl" in the body of the message
>
>

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and various documents. 
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with "unsubscribe adsl" in the body of the message