New Zealand ADSL Mailing List


RE: Buggy ADSL modems - the norm ?

From: Simon Cobb <Simon.Cobb_at_trimble.co.nz>
Date: Thu, 28 Aug 2003 16:17:44 +1200
Message-ID: <4A6CA7764FE2474BA7521BEFCA6FDE7401EAEC@nzc-ap-xch-01.ap.trimblecorp.net>

I've been running an Alcatel SpeedTouch Pro for 2 years now. It has
never been rebooted apart from after a firmware upgrade. It is totally
reliable. I'm not sure what their more recent gear is like, but Alcatel
has traditionally been a reliable brand.

Cheers,

Simon

|-----Original Message-----
|From: Simon Byrnand [mailto:simon@igrin.co.nz]
|Sent: Thursday, 28 August 2003 3:33 p.m.
|To: adsl@lists.unixathome.org
|Subject: Buggy ADSL modems - the norm ?
|
|Hi All,
|
|I'm curious to get a bit of feedback from anyone involved with external
|ADSL modems and their reliability.
|
| From an ISP point of view it seems to me that external ADSL modems are
one
|of the most unreliable things going :)
|
|I'd say the vast majority of tech support related issues we notice with
|Jetstream is simply that a customers ADSL modem has either stopped
|responding or just plain gone "funny", which is invariably "fixed" by
|restarting it.
|
|Symptoms range from the modem dropping the connection and not
reaquiring
|it, but seeming ok in other regards, to the built in web interface
failing
|to respond although you can still ping it, right through to total
|unresponsiveness across the network.
|
|Typically a modem will last anything from a week to a month before one
of
|these symptoms occurs. I've seen a couple of "no-name" brand modems
(quite
|literally) that can't last more than about 2 weeks without a power
cycle.
|
|The disapointing thing is that I'm seeing this on nearly all brands and
|models of modem/routers that I've encountered... including Dynalink,
Nokia,
|D-Link etc..... so my question is
|
|does *ANYBODY* make an external ADSL router/modem that can stay up for
more
|than a month without crashing and burning ? :)
|
|Or, does anybody have any information on which brands and models of
|external ADSL routers/modems are known to have this poor-uptime
|performance, and any models and brands that are known to be
particularly
|reliable. (In terms of high uptimes without "funnies", or needing a
reboot)
|
|Regards,
|Simon Byrnand
|iGRIN Internet
|
|--
|This message is part of the NZ ADSL mailing list.
|see http://unixathome.org/adsl/ for archives, FAQ,
|and various documents.
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|

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Received on Tue Sep 2 17:19:05 2003

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