New Zealand ADSL Mailing List


RE: Woosh

From: Ben Milsom <benm_at_milsom.co.nz>
Date: Mon, 24 Nov 2003 11:41:13 +1300
Message-ID: <000901c3b212$eb415a30$1f01010a@student.sk.edu>

>Ethernet cable is extra $30. I think we are offering the same amount of
>support (if not more) for people using router compaired to any other isp do
>with ADSL routers. If we are familiar with your router then we can guide
>you over the phone.

Is that so? Could've fooled me. The Tech Support Guys I spoke to offered me
the same advise twice, about changing the MTU size, which I had explained
was as it should be. I had to explain carefully, that the connection issue
was between router and modem and not PC and Router - a model of connection
that took a few times to get through. Still, at least they don't keep you
waiting on the phone like another broadband system we know...

Ben

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Received on Mon Nov 24 11:41:39 2003

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