WoooooooooooooooHooooooooooooooo Dan
Reply sends to the list only now.

----- Original Message -----
From: "Don Gould - BVC" <dig@bvc.com.au>
To: "ADSL List" <adsl@lists.unixathome.org>
Sent: Saturday, December 13, 2003 2:07 PM
Subject: Re: Telstra ADSL

> On Sat, 13 Dec 2003 11:10:50 +1300, ChrissyR wrote
> > Apart from all the good (and obvious) reasons you give, I would have
> > thought that getting you away from Telecom and to them as a customer
> > was important and worth not making much money from you.
>
> I'm working on a project at present that won't work on dialup connections...
> it requires bb connection speeds.
>
> They of course don't know what I'm up to so don't perceive any reason to bend
> over backwards like Telecom did for your tolls business.
>
> I was keen to have a Telstra service in addition to my Telecom service so I
> could make comment when asked what's the best option (which I will get asked
> about once I'm done!)
>
> At present my answer will be "Telstra wouldn't provide me with service when I
> asked for it... we know that we can make the system work on Telecoms
> network... we haven't tested it on Telstra's network, we don't know what
> issues their network will present... you'd be best to stick to Telecom then
> we know how to support you..." that will be enough to ensure that our users
> stick with Telecom.
>
> The project could result in us never getting more than 10 users (thou I doubt
> it) or it could result in many thousands of people moving to bb access....
> yes this bit is unknown (as with many IT projects) which is why it's really
> silly for a provider like Telstra to turn away any potential business if you
> ask me... but hay... who am I? I'm just a lonly little developer quietly
> working away in a back office in the middle of now where :)

One company I work for says that staff should treat every potential sale
as a BIG one cos it just may turn out to be. Any lost sale is a loss of
a potentially big client.

I wonder it someone from Telstra will contact you now, after reading
your comments. Let us know if they do please.

 
> > When I phoned Telecom recently and the 123 operator noticed that I
> > had switched to a tolls provider she offered me VERY cheap tolls for
> > six months if I switched back. I forget the details of the deal but
> > it was a hell of a lot lower than any of their deals they offer to
> > their "loyal" customers.
>
> Ouch.... you mean they get away with that in this country?!
>
> You'd get a smack on the hands for doing that in Australia these days because
> it's so anti-competitive.

As they should be. I was shocked at how good a deal they offered me.
Pity that they could not fix the problem I phoned about in the first place.

Chrissy.

-- 
This message is part of the NZ ADSL mailing list. 
see http://unixathome.org/adsl/ for archives, FAQ, 
and various documents. 
To unsubscribe: send mail to majordomo@lists.unixathome.org 
with "unsubscribe adsl" in the body of the message