I wouldn't recommend.

We tried it. Very unstable and big latency.
We ended up going back to jetstream and then getting frame relay.

The customer service ever since Telstra merged with clear is simply not
existent. It took 6 months for an account manager to be appointed after the
old one left, and 4 months after we canceled we were still being billed.

The service is not a priority service. When the BSR (base station radio) was
faulty, it took two weeks of pings with trip-time in the range of seconds
and constant restart of it until they replaced it.

If the internet is important part of the business and VPN is important you
are better of with a "wire" based servce.

Regards,

Rossen Mitev
Computer System Administrator
Profile Publishing Ltd
Ph +64 9 630-8940

-----Original Message-----
From: owner-adsl@unixathome.org [mailto:owner-adsl@unixathome.org] On Behalf
Of Dan Langille
Sent: Wednesday, 18 February 2004 2:02 a.m.
To: Peter Tobin
Cc: adsl@lists.unixathome.org
Subject: Re: Clear tempest - any comments ?

Please resend, without HTML. It didn't make it to the list. Thanks.

-- 
Dan Langille - BSDCan: http://www.bsdcan.org/
On Wed, 18 Feb 2004, Peter Tobin wrote:
> Hi
>
>
>
> I have a client that is currently looking at clear tempest to run a VPN
> connection over - they shift a large amount of data a month, so would be
> looking at the flat rate plan.
>
>
>
> I would be very interested in hearing comments (either positive or
> negative) about people's experiences using this service.
>
> Interested in all aspects - speed, reliability time to resolve problems
> - anything.
>
> Also interested in real world performance - the client in question has
> "background noise" of around 50Kbit constantly on their VPN.
>
> If it makes any difference the VPN is to Brisbane, not sure if
> international connectivity is throttled through this service.
>
>
>
> Currently we are using a high speed service with a Fiber tail - looking
> to move for cost reasons.
>
>
>
> This would be my first client using this service, so I have no data /
> experience of my own to go on, so all comments welcome
>
>
>
>
>
> ______________________________________________
>
> Peter Tobin
>
> Cohesive Limited
>
> mobile +64 21 441 772
>
> email petert@cohesive.co.nz <mailto:petert@cohesive.co.nz>
>
> group email info@cohesive.co.nz <mailto:info@cohesive.co.nz>
>
> group facsimile  +64 4 568 8221
>
> www.cohesive.co.nz <http://www.cohesive.co.nz>
>
>
>
>
>
>
>
>
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