New Zealand ADSL Mailing List


RE: Churn Fee (was) Re: JetStream

From: Tom Parker <tom_at_carrott.org>
Date: 1 Aug 2004 1:58:12 +1200
Message-ID: <1210.709T600T1182963tom@carrott.org>

Craig Spiers <craig@concept.net.nz> wrote:

> Yeah, the thing is the charge applys regardless of who your changing to /
>from, and it's a standard charge amoung isp's.

You can make arguments that combined with the current telecom plans and the
delay in releasing UBS, it is a money grab by telecom.

>Time to wake up and realize that because its charged by all isp's, that it
>makes it fair.

Fair to who? Fair to the ISPs or fair to the consumer? If it was $1000, would
it still be fair? What if it was $1? Why is it $100?

What effect will it have on the market?

I guess it will make it "safe" for ISP's to offer introductary discounts and
without fear that customers will swap between ISP's every few months in order
to obtain those discounts. This is a useful goal but surely it could have been
achieved some other way? Such offers exist in the dialup world, and in the
electricity retail market, how does these markets deal with this problem?

With telecom as the arbiter of the market, you could say "offer only available
to new UBS customers" and problem solved. No difficult to explain fee, no
Telecom bashing here and elsewhere.

--
Tom Parker - tom@carrott.org
           - http://www.carrott.org
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Received on Sun Aug 1 01:59:02 2004

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