New Zealand ADSL Mailing List


RE: Churn Fee (was) Re: JetStream

From: Tom Parker <tom_at_carrott.org>
Date: 1 Aug 2004 1:45:34 +1200
Message-ID: <2204.709T1700T1053943tom@carrott.org>

Yes, someone needs to change something, yes there should be a fee involved, I
don't question that. But does it really cost $100 to make that change?

Perhaps you should have read my post, or are you implying that they do indeed
have to dispatch someone to your exhange in order to switch you to a different
ISP (which would make sense if it was fully unbundled, but it isn't)?

Craig Spiers <craig@concept.net.nz> wrote:

>Man, so typical of people on this list.

>I have seen this explained on this list in the past week. The layout of the
>network *is* changing, by which your line will be locked to the ISP you are
>with. If you wish to change, a technician needs to change your line to the
>isp you are changing to.

>Read the posts people!

>-----Original Message-----
>From: owner-adsl@unixathome.org [mailto:owner-adsl@unixathome.org] On Behalf
>Of Tom Parker
>Sent: Friday, 30 July 2004 7:55 p.m.
>To: Brian Gibbons
>Subject: Re: Churn Fee (was) Re: JetStream

>Brian Gibbons <brian@outersite.co.nz> wrote:

>>Think of Telecom Retail as a UBS provider and you will understand the churn
>>fee. If you change UBS provider then Telecom wholesale must change your
>>"physical" DSL connection and they charge a fee for that.

>Hang on, this isn't a physical change, is it? $100 is more than the self
>install connection fee, where they have to send someone to the exchange to
>patch you into the dslam. Why would it cost so much to change a record in a
>database?

>The fee isn't because changing ISP is inherantly expensive for the ISP that
>you are leaving.

>--
>Tom Parker - tom@carrott.org
> - http://www.carrott.org

>--
>This message is part of the NZ ADSL mailing list.
>see http://unixathome.org/adsl/ for archives, FAQ,
>and various documents.
>To unsubscribe: send mail to majordomo@lists.unixathome.org
>with "unsubscribe adsl" in the body of the message
>

>--
>This message is part of the NZ ADSL mailing list.
>see http://unixathome.org/adsl/ for archives, FAQ,
>and various documents.
>To unsubscribe: send mail to majordomo@lists.unixathome.org
>with "unsubscribe adsl" in the body of the message
>

--
Tom Parker - tom@carrott.org
           - http://www.carrott.org
-- 
This message is part of the NZ ADSL mailing list. 
see http://unixathome.org/adsl/ for archives, FAQ, 
and various documents. 
To unsubscribe: send mail to majordomo@lists.unixathome.org 
with "unsubscribe adsl" in the body of the message 
 
Received on Sun Aug 1 01:59:04 2004

This archive was generated by hypermail 2.2.0 : Thu Nov 30 11:48:31 2006 EST