New Zealand ADSL Mailing List


Re: Churn Fee (was) Re: JetStream

From: leety_at_ihug.co.nz
Date: Tue, 03 Aug 2004 10:14:02 +1200
Message-id: <410ebcaa.16b.5dd0.1467445272@ihug.co.nz>

> <quote>
> To clarify why the service would be available to existing
> customers of an ISP only. Telecom will be enforcing a
> churn fee for existing ADSL customers moving between
> ISP's. This is to discourage focusing sales efforts at
> existing ADSL/Telecom subs and towards dial or non-adsl
> broadband customers. ihug's offering will be available to
> all, there may be charge for existing non-ihug ADSL
> customers to migrate however (part or all of the ~$102
> churn fee).
> </quote>

This agrees with all other info we have so far, which is
that the official reason Telecom are giving for the churn
fee is to encourage growth not for growth recovery. Of
course whether the offical reason is the real reason or not
is anyones guess...

This statement appears to suggest that existing customers of
an ISP will be considered customers of that ISP and there
will be no churn fee for them.

One thing it doesn't mention is what Ihug's offer is. I
can't seem to find anything yet on the Ihug website...

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Received on Tue Aug 3 10:17:01 2004

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