At 12:37 3/09/2004, Jeremy Brooking wrote:

>Simon Byrnand wrote:
>
>>Hi All,
>>Have a customer with a Level 1 WBR-3402A wireless Jetstream router that
>>simply won't connect after going over the settings several times, double
>>checking everything etc.... unfortunately its not a router I've
>>encountered before.
>
>Couldnt be related to this NZNOG post this morning could it?:
>
>FYI Jetstream in Wellington seems to have been out from 9am this morning -
>Xtra help(?)desk message says the problem is nationwide and gives no time to
>resolution.

Thanks to those that pointed this out, (a couple of offlist replies too)
yes I was aware something a bit "funny" was going on around country,
however I remotely rebooted my own Jetstream router at home (which is on
the same exchange as the customer) and it reconnected straight away no
problems. Also he first tried to set up the router yesterday and was having
the same problems, so although it's possible its a factor, I think there is
still something wrong with the router setup. I will let him know that there
are intermitant problems though.

Regards,
Simon

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