LEE Tet Yoon wrote:
> Hey all,
>
> Have finally received a e-mail from Orcon that they've been advised by Telecom my account will be transferred to Bitstream on the 18th November. However, my billing date is on the 13th November and if I understand the info I've read, I'll still have to pay the full $60 to Telecom for the 4 days from the 14-18th. I should, in theory, be moved to 2mbit at that time, I might be able to use my 10gb allocation but in any case, I'm not to impressed with having to pay $60 to Telecom for 4 day usage. Any idea what I can do? Would it be possible to move to the cheapest JS plan available for the 4 days? I'm worried if I try to do something like that, they're liable to screw up upgrading me from JS to BS.
>
> Another unhappy (soon to be) BS customer...
I did exactly that when they were going to move me on the 28th with my JS
rolling over on the 26th.
They seemed to have no problem with it.
Orcon however droped the ball by never contacting me to tell me that I was on
bitstream, I saw the IP change on the 29th, so assumed I had being changed over
and started l33ching hard. - Turns out it was a dynamic IP, and I hadnt changed,
Once I got someone from orcon on the phone they advised me to change the login
to @orcon instead of @fastadsl or whatever it was. Remains to be seen what the
telecom bill is for the 20ish gigs over that time. The cheap surf plan has being
changed to cap speed rather then have excess charges so I should be right,
otherwise telecom/orcon will have to sort it out between the 2 of them.
--
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Received on Tue Nov 9 23:27:33 2004