OK, for those people complaining about not being switched over, or
getting only 128k -- you should feel lucky, because I haven't had DSL at
ALL now for a week. I really don't know what I can do because it's
practically impossible to get through to anyone
Is anyone worse off than me or do I win the booby prize for this one?

Andrew

Andrew wrote:
> Well, turns out I wasn't actually on bitstream, bit of a
> misunderstanding there... my changeover date was in fact yesterday. What
> I actually GOT from the changeover was: No DSL at all. great! DSL
> appears to have been disabled on the line, I can't even connect to
> attempt authentication. Orcon were nice enough to provide me with a
> free dialup account in the meantime, but dialup?! It's been like this
> for around 24hrs now...
>
> Andrew
>
> Bart Hanson wrote:
>
>>
>> On 5 Nov 2004, at 2:49 AM, Mark Thompson wrote:
>>
>>>> 19mins? Thats not bad. I've been calling Orcon pretty much every
>>>> business day for the last
>>>> week - after I've *supposedly* been upgraded to bitstream yet am still
>>>> running at 128k :-/
>>>> Most I've been on hold is about 50mins, averaging around 30 and only
>>>> once (when I called at 8.30am) was I on hold for less than 20mins.
>>>
>>>
>>>
>>> Hang on, you're actually getting an answer? I get a busy signal.
>>
>>
>>
>> I have been on Bitstream for around 2 weeks now. Rock steady and a
>> fixed IP across router reboots.
>> If I need to contact orcon I send an email and receive a reply with a
>> case number.
>> Sometimes these take a few days to be answered but eventually they are!
>>
>> Another thing, I have been going to
>> http://www.jetstreamgames.co.nz/speed/ADSLdownload1MB.html
>> and have only been getting around the 128k's until this morning and it
>> looks like 256k! (The full Monty)
>>
>> Bart Hanson.
>>

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