At 08:50 p.m. 11/11/2004, you wrote:
>Absolutely true,
>
>This morning (Thursday) around 9.15 am I wanted to add another mailbox to my new orcon account. (First the 10 minute wait with the 1 minute interval automated voice saying just 1 more minute) then a helpful chap who does not confirm the new name so the send/receive test message to the new pop account fails.
>I ring back, same 1 minute message for about 15 minutes (or so it seems) to confirm details.
>Next person, a lady, real helpful, and confirms all details, and apologises for other operator getting it wrong the first time.
>I login and send/receive test message to new account OK.
>
>moral: It is WHO you talk to.

Out of interest, why did you call them up rather then use the online account service utility. Is there a problem with it?

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