>
>
>Out of interest, why did you call them up rather then use the online account service utility. Is there a problem with it?
>

Orcon's account self-management stuff was offline over the weekend and
monday... there was a notice up saying it would be restored during
tuesday and to complain only if it wasn't back by Thursday (IIRC)

Although as of right now, it doesn't seem to be fully back... I remember
I used to be able to see the fact that I had the DSL service on my
account, but now the only service showing is email, and there's no
option to add anything other than a dialup account... give it a few more
days and it will probably be fixed.

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