well, thats that, i woke up this morning and im downloading at a nice
256KBytes per second =)

On Tue, 16 Nov 2004 20:49:41 +1300, Chris Smith <chris.rs@xtra.co.nz> wrote:
> On Tue, 2004-11-16 at 16:43 +1300, Morgan Nichol wrote:
>
>
> > Sounds like you might be in the same boat as me, billing period ends
> > on the 2nd or 4th of the month. As most others I was informed in
> > advance that I'd be shifted up to 2mbps, and I was quite looking
> > forward to it, so on the day, when I was still at 256kbps, I phoned
> > Telecom to see what was what, they confirmed I'd be upgraded but told
> > me it might not happen until midnight.
> >
> > Needless to say, they didn't do it, and after talking to them a couple
> > of times, I was told to talk to my ISP -- please! what has my ISP got
> > to do with THIS?
> >
> > Quicksilver, being as wonderful as ever -- it sure is nice dealing
> > with humans again after escaping from whatever it was that ihug
> > morphed into -- leapt into action for me and did some Telecom
> > wrangling, turns out the provisioning team at Telecom had "forgotten"
> > to upgrade me (what do they use, post it notes?!), and refused to do
> > it for me after confirming they'd messed up, instead making me wait
> > until my NEXT billing cycle. You what?
> >
> > Whatever, after a polite complaint Telecom gave me a one month credit,
> > so while I'm still disappointed, I'm no longer disgruntled.
> >
> > I suggest you call them up, worse comes to worst you know when you're
> > really getting upgraded -- and who knows, maybe you can get a credit
> > as well? :D
>
> Hello,
>
> My billing date is on the 2nd of each month and when the 2nd of November
> rolled around I keenly restarted my router - back to the 256kb/s surf
> plan. I called Telecom, waited in a phone queue for approx. 20 minutes
> then someone told me I wouldn't be updated until 2nd December. Bummer.
>
> I just hope they do, or else it will be 2005 before we get our promised
> 2mbit access :(
>
> Regards,
> Chris.
>
>
>
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-- 
- cj
-- 
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