New Zealand ADSL Mailing List


RE: Orcon ADSL issues today (Sunday 5 Dec)?

From: Tony Paterson <Tony.Paterson_at_salestech.co.nz>
Date: Sun, 5 Dec 2004 22:04:53 +1300
Message-ID: <2B3218F5B1BBAF47BD302723523086F92E9B@adminakl.stl>

For my money it's close enough.
 
I've been on this list a long time and its moved to more of a broadband focus, which I personally think is fine - after all people post about WiredCountry and Woosh.
 
Of course we have a moderator....
 
Just my two cents

        -----Original Message-----
        From: owner-adsl@unixathome.org on behalf of Mark Foster
        Sent: Sun 5/12/2004 9:26 p.m.
        To: Steven Ellis
        Cc: Steve Phillips; adsl@lists.unixathome.org
        Subject: Re: Orcon ADSL issues today (Sunday 5 Dec)?
        
        

        Its not about DSL at a technical level, as it appears to be Orcon specific
        - and its certainly the kind of thing that should be addressed via their
        tech support guys.
        
        I can understand Steves frustration, as there seems to be a trend to post
        on here about issues which really should go straight to helpdesks first.
        
        I mean, I know that people with a slight technical bent dont tend to like
        helpdesks - its that whole 'I know more than they do' mentality coupled
        with the 'i dont want to sit on hold' mentality - however it does need to
        be take into consideration that
        
        1) they provide a service, this includes (or not) tech support.
        2) This is a list for the discussion of ADSL Technical issues. This doesnt
        extend to doing the ISP tech support role for them...
        
        I personally think Steve is being slightly Nazi here, but untill such time
        as this becomes a 'problem with UBS in general' it really is of limited
        interest to a lot of the audience here, some of whom don't use UBS and
        many of whom will not be Orcon customers.
        
        IMHO.
        
        Mark.
        
        On Sun, 5 Dec 2004, Steven Ellis wrote:
        
> Hmm
>
> There is a TECHNICAL issue.. Hence reference technical email list..
>
> I don't subscribe to chat as i'm only interested in technical
> problem/issues etc.
>
> Steve
>
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Received on Sun Dec 5 22:05:05 2004

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