New Zealand ADSL Mailing List


RE: Orcon ADSL issues today (Sunday 5 Dec)?

From: Steve Phillips <steve_at_focb.co.nz>
Date: Sun, 5 Dec 2004 03:21:49 -0600 (CST)
Message-ID: <Pine.LNX.4.60.0412050315180.6598@wibble.focb.co.nz>

If I wanted to be subscribed to
orcon-adsl-helpdesk-list@lists.unixathome.org then I have little doubt
that I would subscribe.

I have however NOT subscribed to that list and do not really see why I am
getting a sudden influx of these messages.

If I wanted to do helpdesk work then no doubt I would go and find myself
a job in that area.

Please have the common decency to keet this list on topic. We have already
lost a fair few notable names in the industry from this list due to the
lack of thought of the posters (not to mention the fact that some people
posting here have also managed to change the face of the NZ intarweb for
the worse through lack of clue when posting) - we dont want to loose the
one or two remaining.

Please keep off topic postings to the right area (and yes, orcon/telecom
connectivity issues are NOT DSL related)

-- 
Steve.
On Sun, 5 Dec 2004, Tony Paterson wrote:
> For my money it's close enough.
>
> I've been on this list a long time and its moved to more of a broadband focus, which I personally think is fine - after all people post about WiredCountry and Woosh.
>
> Of course we have a moderator....
>
> Just my two cents
>
> 	-----Original Message-----
> 	From: owner-adsl@unixathome.org on behalf of Mark Foster
> 	Sent: Sun 5/12/2004 9:26 p.m.
> 	To: Steven Ellis
> 	Cc: Steve Phillips; adsl@lists.unixathome.org
> 	Subject: Re: Orcon ADSL issues today (Sunday 5 Dec)?
>
>
>
> 	Its not about DSL at a technical level, as it appears to be Orcon specific
> 	- and its certainly the kind of thing that should be addressed via their
> 	tech support guys.
>
> 	I can understand Steves frustration, as there seems to be a trend to post
> 	on here about issues which really should go straight to helpdesks first.
>
> 	I mean, I know that people with a slight technical bent dont tend to like
> 	helpdesks - its that whole 'I know more than they do' mentality coupled
> 	with the 'i dont want to sit on hold' mentality - however it does need to
> 	be take into consideration that
>
> 	1) they provide a service, this includes (or not) tech support.
> 	2) This is a list for the discussion of ADSL Technical issues. This doesnt
> 	extend to doing the ISP tech support role for them...
>
> 	I personally think Steve is being slightly Nazi here, but untill such time
> 	as this becomes a 'problem with UBS in general' it really is of limited
> 	interest to a lot of the audience here, some of whom don't use UBS and
> 	many of whom will not be Orcon customers.
>
> 	IMHO.
>
> 	Mark.
>
> 	On Sun, 5 Dec 2004, Steven Ellis wrote:
>
> 	> Hmm
> 	>
> 	> There is a TECHNICAL issue.. Hence reference technical email list..
> 	>
> 	> I don't subscribe to chat as i'm only interested in technical
> 	> problem/issues etc.
> 	>
> 	> Steve
> 	>
> 	--
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>
>
> --
> This message is part of the NZ ADSL mailing list.
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>
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Received on Sun Dec 5 22:21:58 2004

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