thanks guys I will give that number a shot in the morning ( 9am-5pm hours I
presume )

Cheers
Chris.

On 05/01/05 22:13, Mark Foster wrote:
> Your ISP should be willing to log a fault on your behalf - thats their
> job. They shouldn't have bounced you, especially if you indicated to them
> that you're 'doing the loop'.
>
> Otherwise the Jetstream helpdesk @ Telecom are an option, but should not
> be your _first_ option.
>
> I found some phone details @
> http://www.telecom.co.nz/chm/0,5123,203141-202581,00.html#contact which
> may work for you. Search is a wonderful thing :-)
>
> Cheers
> Mark.
>
> On Wed, 5 Jan 2005, racepics wrote:
> > How does one go about getting an ADSL account checked if its not Xtra?
> >
> > I'm with Paradise and have Jetstream Plus. Last billing month I went over
> > my 10gb and had my connection limited back to 64k.
> > Yesterday my new month started and full speed resumed.
> > Today I was knocked back to 64k again, but have only used 160mb of data.
> > Paradise says its a Telecom issue and I must contact them.
> > Telecom says I must contact my ISP.
> >
> > Stuck in a loop here.
> >
> > Does anyone have a Telecom phone number that will lead me to someone who
> > knows whats going on?
> > I cant find any relevant numbers on their website or in the phone book..

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