Please read through the latest of my replies (to myself) on the list,
(sorry for the bad quoting style) I have been talking with someone at
Telecom of which that post is an anatomised version of. It's quite
revealing. I am definitely erring on the side of Naming both my ISP and
Telecom on the Disputes Tribunal claim form sitting on my desktop at
this time...

I still have got no response from Telecom nor my ISP regarding cutting a
deal, so i'm am guessing they need some shaking of a stick.

On Fri, 2005-08-26 at 10:12 +1200, Simon Cobb wrote:
> I was on the non-UBS JetStream+ (2Mbps/192kbps) plan until last Friday.
> Around a month ago, my ISP Maxnet contacted me and told me that Telecom
> was ceasing to offer this "split bill" type of arrangement to ISPs at
> the end of August and that I needed to move to a UBS plan. Given that
> Maxnet offered a 2Mbps/128Kbps plan for slightly less $$$ than my
> current JetStream+ plan, I was comfortable with this change and arranged
> to move to the new plan this time last week.
>
> Since the move, my international performance has turned to custard.
> National speeds are good at around 1.9Mbps, but international speeds are
> averaging only 500-700kbps at all times of the day for http traffic (and
> quite often drop to 300Kbps). Under JetStream+ I consistently received
> 2Mbps (yes, really, day in day out consistent 2Mbps performance). Now I
> see consistent performance around one quarter of what I was seeing prior
> to last Friday.
>
> Of course, I've drawn this to my ISP's attention (four times so far,
> with screen snaps of performance tests, detailed explanations etc), but
> to date I've seen no improvement in international performance.
>
> Incidentally, a straw poll of half a dozen staff around my office
> indicates that all UBS 2mbps customers from a variety of ISPs are seeing
> similar poor international performance. The notable exceptions are the
> 2 Xtra users who are seeing consistent 2mbps performance. Coincidence
> perhaps?...
>
> Simon
>
> -----Original Message-----
> From: owner-adsl@unixathome.org [mailto:owner-adsl@unixathome.org] On
> Behalf Of Joel Wiramu Pauling
> Sent: Friday, 26 August 2005 7:33 a.m.
> To: Mark Foster
> Cc: adslNZ
> Subject: Re: Jetstream +, 192kps and the Split ISP/Telecom chargine
> saga...Update.
>
>
> > >> Mark.
> > >
> > > You are making one fatal assumption. Jetstream + (the 2mb/192kps)
> > > service and all these issues that others are facing are because,
> these
> > > are NOT UBS services. They are essentially Telecom selling you the
> > > bandwidth and pipe and Orcon/ISP providing support via services, The
> > > biggest service involved here for me is Static IP.
> > >
> > > This may clarrify things for you somewhat.
> > >
> > > Having been an ADSL test customer back in 99 and working at
> Paradise.net
> > > in the earlier days, I realise the history, unfortunately I also
> realise
> > > that anything I may have known is irrelevant in this situation.
> >
> > Pre UBS the basic logic holds - Orcon can still do the legwork if they
>
> > choose. (I know, ive done this myself in the past.) It just requires
> > someone to 'take ownership.'
> >
> > Good luck...
> >
> > Mark.
> I am unsure if indeed all Jetstream (Original style) arrangements are to
> abandoned at the end of this month, or if it is just the Jetstream +
> service I am on. Currently I am under the impression that it is all
> Jetstream style services (based on my converstaion with one of the Reps
> from Telecom yesterday). This would mean that there is a much larger
> number of People who have older Split ISP/Telecom arrangements (AKA the
> original style of ISP's to sell Jetstream), and that come end of this
> month they are either going to be Pushed to UBS via their ISP's or
> Forced to go with Xtra as their ISP.
>
> I don't know about others who may have older style Fullrate plans with
> non xtra ISP's. Can anyone on this list comment if you have been advised
> anything?
>
> If this is the case, then this is potentially a much bigger issue that I
> anticipated, not to be a Rumormonger ;-)
>
>
> Kind regards
>
> Joel W
>
> --
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>

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