On Fri, 2005-08-26 at 10:12, Simon Cobb wrote:

...

> Since the move, my international performance has turned to custard.

This is interesting.

I'm with Orcon and the UBS service over the past week has been the same
or better than JS+ was.

...

> Of course, I've drawn this to my ISP's attention (four times so far,
> with screen snaps of performance tests, detailed explanations etc), but
> to date I've seen no improvement in international performance.

If they (ISP) need to provision more bandwidth, it could take a few - or
many weeks - depending on demand (are there people to do it),
availability of circuits - locally (onsite) or internationally), and -
of course - price.

> Incidentally, a straw poll of half a dozen staff around my office
> indicates that all UBS 2mbps customers from a variety of ISPs are seeing
> similar poor international performance. The notable exceptions are the
> 2 Xtra users who are seeing consistent 2mbps performance. Coincidence
> perhaps?...
>
> Simon

Steve

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