So avoid their helpdesk.

This page: http://www.xtra.co.nz/help/0,,9084,00.html#5

gives instructions on how to set up forwarding using 'xtramail'.

I don't have an xtra account to test though (long since gone from xtra..), I'm
only going by what is on their webpage which suggests it is now possible.

Or there's their secure xtra thing for $2.50/month. While I think the whole
'secure' thing is largely unnecessary, you'd weigh the costs of it for 12
months or so up against the cost of moving and redoing business cards until
next time etc etc.

Whatever the way, it is a hassle compared to keeping the status quo.

But the original question remains, why if they have their own domain, were
they using $isp.co.nz email addresses in the first place?

reuben

On 6/09/2005 8:50 p.m., Joel Wiramu Pauling wrote:
>> Can they just not keep the @xtra email addresses under a separate paid up
>> account, or are people at xtra being unco-operative about that?
>>
>> reuben
>
> It is xtra's policy not to do forwarding.... We used to have customers
> ask this all the time when at paradise. Apparently whatever system xtra
> use, "it is unable to add forwarding" This is the stock answer you will
> get if you ask at the helpdesk
>>
>

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