It has to be DSL through Clear, if Clear is their "telco" (even if the line is
telecom essentially).

I had the same problem with my fathers line a couple of weeks ago. Both Xtra
AND Clear told him he *HAD* to move his email and hosting to them. Which of
course is impossible, because he uses my domain, and I control it :P I got
him to call them back and tell them just to provide ADSL and thats it. He
still had a big argument about it with them when he said he didnt want any
other services because he had a domain email address.
Pretty shoddy if you ask me.

Geoff

On Wed, 07 Sep 2005 13:19, Craig Hoskin wrote:
> Hi all
>
> Just talked to the customer so here is the full situation
>
> * They have ADSL currently with World-Net
> * They have Line rentals and calls with Telstra Clear (this is in
> Gisborne)
> * They have domain delegation and hosting with me.
>
> According to what Telstra Clear have told them on the phone they need to
> shift "ALL" internet services to Telstra Clear, incl. Domain hosting,
> delegation, Email boxes etc etc etc.
>
> WorldNet, at the same time, are requesting they shift to their MegaPass
> plans.
>
> I have a copy of the letter which I'll chuck online soon at
> http://home.infobahn.co.nz/tclear/letter.jpg
> From what I read of the letter, it's a lot less demanding than what they
> are getting via the phone.
>
> So question.
>
> If a company has the calls through Telstra Clear (as well as line
> rental) is it possilbe (technically) to have their ADSL service through
> "any" ISP, e.g. World-Net or do they have to use Telstra Clear?
>
> Cheers
>
> Craig
>
> | > Yea ... have a customer who has exactly the same letter. They have
> | > ADSL with World-Net, Domain hosting with me and Clear have
> |
> | said that
> |
> | > to use their ADSL plans their domain has to be delegated to
> |
> | them ...
> |
> | > which is absolute c^&p ... I mean they were probably just
> |
> | fishing...
> |
> | > as they Clear prob. just guessed they had a domain involved.
> |
> | If they are saying this, then this is Clearly false
> | advertising. (Or I may be wrong) Maybe they are only thinking
> | about Xtra who don't allow people who are not on their
> | network to pick up email from their POP3 Servers.
> |
> | Can someone post the contents of this letter?
> |
> | Thanks
> | Craig
> | spam.co.nz

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