On Sun, 11 Sep 2005, Ines Winz wrote:

> Hi,
> We are currently on an Xtra Jet Stream Starter plan. We are reasonably
> happy with this, $30/month and 4Gb limit with a fair speed. Now we got a
> slightly dodgy, rather unprofessional letter from Xtra, telling us that
> they are withdrawing the Jet Stream Starter, that they didn't charge us
> the full amount of $65/month as they should have, and that they want to
> move us to a $50/month broadband explorer plan. Now we only have a week
> left until they change the plan.
>
> Is there any way we can keep our old plan? We don't want a small
> increase in speed for a large increase in price and think this is quite
> a rip off.
>
> Any suggestions would be appreciated.
> Cheers, Ines + Robert.

Short answer... probably not.
The announcement around the withdrawl of the Jetstream Starter product was
made more than a year ago, so you've had plenty of time to weigh your
alternatives.

My reccomendation is that you look at the current plan list and choose the
one that has the best cost v benefit ratio for you.

Welcome to the world of Broadband as we know it :)

Mark.

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