New Zealand ADSL Mailing List


Re: Incorrect useage meters

From: racepics <chris_at_racepics.co.nz>
Date: Fri, 23 Sep 2005 08:11:41 +1200
Message-ID: <43330FFD.8000202@racepics.co.nz>

Long saga as it turns out. It seems that when I changed my phone from
Telecom to Telstra and upped my ADSL to the then JS+ they should have
also changed my ADSL login from @paradise to @dsl.clear.net.nz
But they didnt.
So I ended up paying for my ADSL at both Paradise AND Telstraclear. This
since may 2005.
After numerous communications with paradise help desk, a credit (and an
appology ) have been issued, and I am $30/month better off :)
They ( Telstraclear ) have a usage meter here
http://www.telstraclear.co.nz/usagemeter/index.cfm
My speed is still knobbled to 64k and Paradise have no idea why. They
suspect I may have gone over my 10gb but the new usagemeter above only
has me logged in since yesterday (since that when I changed my login) so
contains no usage data for me.

Guess I'll have to take a wander through phone-menu land and see if I
can find a technician at Paradise or Telstraclear.

cm

Matt Riddell wrote:

>racepics wrote:
>
>
>>I have my phone services with Telstraclear - therefore no telecom
>>account - therefore no access to thier jetstream meter.
>>
>>
>
>You WHAT?!?!
>
>Sorry that does not compute...
>
>You don't use Telecom + XTRA?!
>
>I don't think they were prepared for that one!
>
>Spot the monopoly.
>
>hehe
>
>
>

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Received on Fri Sep 23 08:09:53 2005

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