> Sorry, but Craig is right. Because you are on a FastIP Direct line, your
> traffic never crosses the Orcon network. Orcon simply provides
> authentication services; there is no way Orcon can ratelimit or throttle
> your connection, upstream or down.

Then why was I told by an Orcon Tech (not a helpdesker) that all the jpp
192kps plans were throtled and switched a few months ago, and so Why am
I getting 160kps only?

> The speed as reported by your modem is simply the size of the PVC connecting
> back to the local DSLAM. DSL lines are throttled in two places: first, by
> the size of this PVC, and second by the profile applied to your line on the
> aggregating B-RAS. It's entirely possible for your DSL line speed to be set
> to 320 while a 128k traffic shaper is applied to the upstream on your PPPoA
> session.
I am aware of that, but it eliminates a line issue. Who does the pppoa auth... the ISP...
So they get a chance here to rate limit, correct?

>
> >
> > BTW I let telecom know about the upstream rate limiting last week, and
> > they did some tests on my line etc.
>
> In my experience, front-line Telecom staff "running some tests" does not
> extend to investigating the qos profiles applied to a line.
Yup sure I am doubly skeptical. But Orcon have fed me more BS than Telecom lately.

> > Also ORCON have been switching off Jetstream partnering program
> > connections purposely for the last 4 months to force the customers to
> > ring and to change to UBS. This is NOT good practice, I have also had
> > this confirmed with reps at Orcon in the last week. As some Muppet did
> > it to my Connection after I rang about a seperate issue the night
> > before. I was without internet for half a day and had to wait for the
> > orcon helpdesk to come in in the morning. I spent 12-2am on the phone
> > with jetstream trying to establish with the nightshift if it was their
> > issue or not... eventually we gave up thinking it was a router dieing...
> > But it ending up being my first assumption that ORCON had turned the
> > account off....
> >
>
> Accounts were disabled in an effort to get people into action to shift to an
> alternative that is not going to stop working in two weeks time. There has
> been a concerted effort to make people aware of the impending withdrawal of
> the JPP service, but there are still a small number of users who have made
> no action to change. This way you get a temporarily reversible taste of
> what's coming, and some time to consider your options and make a decision.
> If you don't change services (whether to UBS, WSB, or some other
> alternative), then your line will stop working, soon, permanently. That's a
> Telecom decision, and sadly no amount of complaining will make any
> difference.

I have explained my situation to both telecom and orcon, so turning off
my connection is complete BS! I am sorry it's just not acceptable
practice. I don't pay to have my connection turned off so I can ring my
ISP. They can RING me like any normal business would do, especially
having it happen when it's CLEAR from my notes that I don't want to
switch and am well aware of the options.

Also, I have arranged for Telecom to extend the grace period, it's all
up to Orcon now to continue to offer Auth, I have also explained this to
orcon, and they have (well the last person I spoke too) said that if
telecom don't turn off the connection (as they have assured me they
wont) then they will continue to auth...

You see I am moving end of next month. If I am forced to move to UBS for
a month I then get extra costs involved in paying a disconect fee, orcon
also ends up paying for the churn fee, there has to be a provisioning
request, (taking from 14 days to 3 weeks in some cases). And so I end up
with a downtime of at least 1-2weeks. + the UBS plans are all more
expensive than the current one.

Basically Telecom was happy to keep the exchange and port "live" for
another month, so that I don't have to endure the changeover crap.

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