>From: "Thomas Salmen" <tsalmen@orcon.net.nz>
> Accounts were disabled in an effort to get people into action to shift to
an
> alternative that is not going to stop working in two weeks time. There has
> been a concerted effort to make people aware of the impending withdrawal
of
> the JPP service, but there are still a small number of users who have made
> no action to change.

"Concerted effort" - hardly; it seems Telecom have asked ISPs to convince
Telecom Jetstream users that Telecom are about to disconnect their Telecom
supplied service.

More than half the Jetstream users we look after have not received any form
of notification from Telecom that their Jetstream connection is going to
"die" very soon.

We have notified those users, but when they follow up with their Telecom
rep. they get a variety of responses, the most common being "there are no
plans to discontinue this service".

There has been zero media coverage (that's you Paul/Juha)

There have been no media releases from Telecom (that I have seen).
http://www.telecom-media.co.nz/releases.asp

So convincing a Jetstream user that they have to "do something" (like change
to a service that is slower, and pay the ISP for that service instead of
Telecom) is a good way of losing the trust of your clients.

I have heard a rumour that Telecom are going to "disconnect" all these
businesses in about a week, despite the fact that they are paying Telecom
for the service and have received no notification of discontinuation from
Telecom. We have requested evidence of this in writing from Telecom, but had
no response.

>From what I can tell, this is just a rumour or a joke, not sure who started
it but we have given up circulating it. There is no way Telecom would
disconnect a paying customer without first notifying them.

Cheers

BG

-- 
This message is part of the NZ ADSL mailing list. 
see http://unixathome.org/adsl/ for archives, FAQ, 
and various documents. 
To unsubscribe: send mail to majordomo@lists.unixathome.org 
with "unsubscribe adsl" in the body of the message